Jenny and her kids Sari and Richie move into what seems like a very nice home. But there are strange scratching sounds coming from the floorboards, and Sari is convinced something nasty is in her closet. Guess what? She's right. A fire-wreathed figure pushes aside the chair blocking the door and walks out into the room. While investigating the noises, the mom finds a box of photos of Sam, Dean and the family. She picked the wrong house for a fresh start.
Sam has a nightmare about Jenny screaming for help at the window of his old house. When they get to the house, Dean is apprehensive about going in. Sam tells Jenny that they used to live here, could they look around? Jenny confesses that the house has its problems flickering lights, weird noises, a sink that backs up and Sari asks about the monster in the closet. The guys lie that there's nothing there. Later, Jenny calls a plumber to deal with the blocked-up garbage disposal. While a creepy cymbal-playing monkey looks on malevolently, the plumber sticks his hand into the unplugged disposal which turns on and chews up his hand, spewing blood.
The guys are semi-hysterical -- Dean's freaked that Sam's visions are coming true, and Sam wonders if the thing in the house is the same thing that killed their mom. Their dad never really shared what he thought, so they've got to figure out what happened back then talk to people who were there at the time. Dean sneaks off and leaves a choked-up message for their dad "I'm with Sam, and we're in Lawrence, and there's something in our old house. I don't know what to do. Please. I need your help, Dad."
The guys find out their dad saw a palm reader after the fire. They figure out said psychic was Missouri Mosley, and they go to visit. She knows who they are and reads Sam's thoughts about Jess' death and their father's disappearance as well as Dean's intention to put his feet on her coffee table. Their dad took her to the house after the fire, and she sensed something evil. But nothing has happened since why would something be back in the house? Sam says it feels like something is starting.
Jenny leaves Richie in his playpen as she goes to investigate the house noises. While she's gone, an unseen force opens up the playpen, trips the child safety lock on the fridge, lures Richie inside and shuts the door. Jenny finally finds him when she sees milk leaking from the fridge door. The guys and Missouri drop by, and Missouri tells Jenny she knows something's wrong with the house. Up in Sari's room the old nursery Missouri can sense two spirits, but neither one is the thing that killed their mom. Instead, one is a poltergeist that was lured in by the aura of evil that still clings to the house. She can't figure out what the other one is. To get rid of the poltergeist, they'll have to put some protective charms in the walls, and be careful about it the poltergeist won't be happy about it.
The ghostbusters go to work on the house, and the poltergeist fights back, hitting Missouri with furniture, trying to stab Dean with kitchen implements, and strangling Sam with an electrical cord. Dean saves Sam and places his charm, and the spirit is banished. Missouri says everything is safe now, but Sam isn't convinced. He's right. While he and Dean lurk outside in the car, Jenny's bed starts jumping and the fiery figure walks out of Sari's closet. The guys see Jenny reenact Sam's dream. They break in. Dean rescues Jenny while Sam goes for the kids. When Sam gets to the bottom of the stairs, he sends the kids out and is dragged back into the house. The door slams.
An unseen force flings Sam around the kitchen and pins him to the wall. The fiery figure enters. Dean chops down the door with an axe and comes to the rescue. When he aims a gun at the fiery figure, Sam stops him it's their mom. She smiles at the brothers, then apologizes to Dean. For what? He asks. She doesn't answer. She turns. "You, get out of my house," she says, once again bursting into flames. "And let go of my son."
Missouri checks the house again, and tells them there are no spirits anymore not even their mom. She attacked the poltergeist, destroying it and herself in the process. Sam is heartbroken. Missouri tells them she'll see them again. John Winchester waits at Missouri's house. She's surprised that his son didn't sense him, and chastises him for not going to them. He tells her he wants to, but he can't not until he knows the truth.
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