Travel loyalty programs are on a downhill slide, new survey finds

There's a notable scene in the 2009 film "Up in the Air" when George Clooney's character Ryan Bingham becomes obsessed with amassing 10 million frequent-flier miles. When Bingham makes his milestone flight, he receives a Champagne party and congratulations from the airline's chief pilot. 

By Mary Forgione

January 25, 2013